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WHAT THE TIPPING LAW SAYS

Your tip,
their table.

A tip is meant for the people who served you.

Since 1 October 2024, the Employment (Allocation of Tips) Act has made that the rule in England, Scotland and Wales: tips an employer handles must go to workers, fairly and without deductions. Here is what that covers, and what servers can ask for.

ALL TIPS to the staff

Check a tip
A waiter seen from behind carrying two plates across a softly lit, half-full restaurant dining room
AI-generated image, not a photograph of a real person or place.
  • Passed on in full
  • Shared fairly
  • Paid on time
  • The three promises of the Tipping Act

THE SHORT ANSWER

Tips the business handles
belong to the staff.

The Act covers tips, gratuities and service charges
that an employer receives or controls.

IN FULL

No deductions

Employers must pass on all tips and service charges to workers without deductions, except in very limited cases such as income tax.

Check a tip

ON TIME

By the end of next month

Tips must reach staff by the end of the month after the customer paid them. A tip left on 23 June must be paid out by 31 July at the latest.

See the numbers

CASH

Cash kept is the server's

A cash tip a worker receives and keeps, with no employer involvement, is outside the Act. Once a manager collects and shares cash, it is covered.

What servers can ask

General information only, not financial advice. For advice on your own situation, speak to a regulated financial adviser or a free money-advice service.

A QUICK TIP CHECK

Does the tipping law
cover this tip?

Pick how a tip was left to see whether the Tipping Act's rules on fair, full and timely payment apply. The bar shows how far the employer's duties reach.

Tip check

Choose a tip
A tip added on the card machineCovered in full

A card tip that goes into the employer's bank account is an employer-received tip. It must be shared fairly and paid out without deductions by the end of the following month.

A service charge added to the billCovered too

The Act covers service charges, both those added automatically and other voluntary ones, as well as tips and gratuities.

Cash pooled by the manager and shared outCovered

An employer is likely to control cash tips if it tells staff how to share them, or collects them and pays them out at the end of a shift or through payroll.

Cash handed to a server who keeps itOutside the Act

If a worker receives and keeps a cash tip with no employer control or involvement, the tip is out of scope of the Act and the code.

A tip sent through an app straight to staffOutside the Act

Digital tipping where a customer uses an app to tip staff directly, bypassing the employer altogether, is also out of scope.

Source: Department for Business and Trade, Code of practice on fair and transparent distribution of tips (in effect from 1 October 2024), paragraphs 8 to 13 and 33.

Based on the statutory code of practice on the fair and transparent distribution of tips (England, Scotland and Wales). General information, not legal advice.

TWO NUMBERS WORTH KNOWING

Every penny passed on,
every share on record.

What the law says must reach workers,
and how long the paper trail must be kept.

100%

Share of qualifying tips passed to workers

All tips and service charges the employer receives or controls go to workers without deductions, except in very limited cases such as income tax.

THE TIPPING ACT

3 years

How long an employer must keep them

The record must show all qualifying tips received at the workplace and the amount allocated to each worker, kept for three years from the date each tip was paid.

TIPPING RECORDS

A revised code, prompted by the Employment Rights Act 2025, will require employers to consult workers when writing or revising a tipping policy. It is going to a new public consultation; for now, employers should follow the existing code.

IF YOU WAIT TABLES

Four things you
are entitled to ask.

The code gives workers, including agency workers, practical ways to check that tips are handled fairly. These are the main ones.

  • Read the written tipping policy

    Where tips are more than occasional, the employer must have a plain-language written policy on how tips are accepted, shared and paid, and make it available to all workers.

  • Know the payment deadline

    Tips must be paid out by the end of the month after the month the customer paid them.

  • Ask for the tipping record

    In writing, once every three months, you can ask to see the record for up to three years back: total tips received and the amount paid to you.

  • Raise it, then escalate

    Use the workplace grievance process first; Acas gives impartial advice. Unresolved complaints can go to an employment tribunal.

A few folded banknotes and coins left on a small saucer beside an empty coffee cup on a café table
AI-generated image, not a photograph of a real person or place.
A diner's hand tapping a contactless card on a card reader held out at a restaurant table, plates pushed aside
AI-generated image, not a photograph of a real person or place.

HOW TIPS ARE SHARED

Fair does not
mean equal.

The code says fair sharing does not require the same share for everyone, but employers must consider all workers involved in serving customers, including agency workers, and use clear, objective factors such as role, hours worked, seniority or customer intention, stated in the policy.

Many workplaces use a tronc: a common fund where tips are pooled before being shared out, sometimes run by an independent troncmaster. Tips do not count towards the National Minimum Wage, and workers still pay Income Tax on them.

Questions

Questions people ask

Does a restaurant have to give staff the service charge?

Yes. The Employment (Allocation of Tips) Act 2023 covers service charges, both automatic and voluntary, as well as tips. They must be passed to workers without deductions, except in very limited cases such as income tax.

When must tips be paid to staff?

By the end of the month following the month the customer paid. The code's example: a tip left on 23 June must be distributed by 31 July at the latest.

Can my boss keep part of the tips for card fees?

The code says all tips must be passed on without deductions, except in very limited scenarios, such as deduction of income tax.

Do tips count towards the minimum wage?

No. GOV.UK says tips do not count towards the National Minimum Wage. Workers still pay Income Tax on tips and may have to pay National Insurance.

What can a tribunal do if tips are not shared fairly?

It can declare the complaint well founded, order the employer to revise an allocation or to pay workers, and award compensation of up to £5,000 per worker for financial loss.

References

  1. GOV.UK: Tips at work
  2. Department for Business and Trade: Code of practice on fair and transparent distribution of tips
  3. Department for Business and Trade: Distributing tips fairly, non-statutory guidance for employers
  4. GOV.UK: Distributing tips fairly, revised statutory code of practice
  5. legislation.gov.uk: Employment (Allocation of Tips) Act 2023

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